Why Hosted PBX Is the Backbone of Remote-First Workforce?

Remote working is no longer a temporary solution for businesses worldwide. It has now become a standard approach that companies worldwide have readily adopted. Communication has played a major role in the quick adaptation of a remote and hybrid working approach, and one major communication solution is hosted PBX.

It has contributed enormously to bridging the distances, improving reliability, and giving businesses the confidence to serve their customers seamlessly, regardless of the employees' location.

Major communication solution is hosted PBX - Ariatech

HOSTED PBX AT A GLANCE

Hosted PBX is a cloud-managed system that routes calls through the Internet, and there is no involvement of traditional copper lines. The entire system runs off the cloud, and this eliminates the need for bulky equipment, servers and expensive maintenance, etc. In other words, hosted PBX for business is a cost-effective choice and an advanced one, as it has numerous features like –

  •   Centralised call management
  •   Voicemail to email
  •   Auto-attendants for professional greetings
  •   Call forwarding and routing across multiple devices

These features make Hosted PBX for business not just a cost-saver, but a productivity driver.

Hosted PBX for business is a cost-effective choice - Ariatech 

WHY IS HOSTED PBX THE BACKBONE OF THE HYBRID WORKING APPROACH?

Remote workers and those working in a hybrid work mode must maintain constant communication with the office and its staff members. This is where hosted PBX emerges as the best solution, as it enables team members to make and receive calls through their laptops, mobile devices, or even landline phones.

A customer calling your office number will be connected to the right person, which is a huge convenience. Apart from this, hosted PBX for business ensures seamless collaboration with numerous other business tools. For example, platforms like Microsoft Teams and CRM software can use hosted PBX to streamline workflow and reduce missed calls. Some key advantages of hosted PBX for businesses are listed below.

Use hosted PBX to streamline workflow - Ariatech

KEY ADVANTAGES OF HOSTED PBX FOR BUSINESSES

Hosted PBX for business is a preferred choice in Australia, as it delivers numerous benefits, and the must-have features that companies need are –

  • Scalability – Add or remove lines easily as teams expand or contract
  •  Flexibility – Staff can connect anywhere there's internet access
  •  Reliability – Cloud hosting ensures uptime, even if local hardware fails
  •  Cost Control – No expensive hardware or service downtime costs

Hosted PBX is a future-proof solution, and it has become the backbone of modern-day communication. This tool has provided Australian businesses with an easy opportunity to grow while significantly reducing costs. Customer satisfaction is the top priority, and it can be easily delivered with these hosted PBX solutions for businesses.

 

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