Hosted PBX versus In-House PBX – Major Differences

Organisations are continually searching for solutions that can reduce their expenditure; one such solution they find very useful is hosted PBX. It can be beneficial in cost-cutting while maintaining the quality of the communication. Hosted PBX is a virtual private branch exchange hosted by a third-party service provider. This technology gives access to traditional phone system features without any expenditure on costly hardware equipment. With hosted PBX, the transition of the existing PBX system into an Internet-powered telephone network becomes very easy. Let us quickly compare in-house and hosted PBX and determine which is better and why.

PBX system into an Internet-powered telephone network - Ariatech 


WHAT IS HOSTED PBX FOR BUSINESS?

Hosted PBX is PBX software installed on an external server and accessible only through the Internet. You can access different configurations, features, and expenditures depending on the service provider and your requirements. In most cases, the pricing model of hosted PBX for business is user-based, and the service provider is responsible for maintenance, looking after, setting up, scaling, etc. The main advantage is the central location of IP PBX. This technology can easily integrate employees at the office, homes, remote locations, and branch offices. The expenditure is also very low as just a one-time investment in hardware will be required.

Pricing model of hosted PBX for business is user-based - Ariatech


WHAT IS IN-HOUSE PBX?

In-house PBX is completely different from hosted PBX for business, as you will get complete control over the entire set-up. However, this will be more stressful, and the business owner will require a dedicated set-up and a team for maintenance, scaling, etc. The initial cost of in-house PBX is higher, but monthly costs are much lower than hosted PBX.

WHAT ARE THE BENEFITS OF HOSTED PBX?

Hosted PBX for businesses comes with many benefits and advantages for users. Let us quickly go through some major features here, beginning with ease of installation.

Benefits and advantages Hosted PBX - Ariatech


INSTALLATION IS VERY EASY

Setting up a traditional phone system can be stressful, expensive, and complicated, but this is not the case with hosted PBX. Easy installation and setting up is a major USP of hosted PBX systems; this is why organisations are not hesitating to embrace this technology.

COST-SAVING

This is yet another reason why businesses across the globe are quickly adopting this technology for business communication. You don't need a new set of equipment, and you also save on maintenance, as you will not need a dedicated IT staff member to fix common issues. Moreover, it is a unified communication platform that remote teams can also use flexibly. It also offers more scalability, improved security and safety, and all these things make hosted PBX for businesses more popular than other business communication solutions.

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