The Most Influential Business Phone Solutions and Their Features

 

Business owners must stay connected to clients, service providers and others constantly to keep the business operational. For this, they must have affordable and high-quality business phone solutions that are available in different types of markets these days. They help streamline the communication process and improve customer service while boosting productivity. The right purchasing decision can be taken only when the business owner has complete information on what types are there and how they are helpful for a particular business. Let us get some information out here in this post.

Communication process and improve customer service

What Is A Business Phone System?

Business phone systems are communication networks that allow businesses to manage incoming and outgoing calls, messages, and other types of communications. They are also called office phone systems or office telephone systems and can range from a basic multi-line phone system to a complex PBX and VoIP phone solution. Businesses can choose from different types depending on their size and needs.

What Types Of Business Phone Solutions Are There?

Multi-Line Phone Systems

This is the most common office phone system that allows multiple people to use the same phone line. It has several phone lines to use simultaneously for multiple calls at the same time. Multiple-line office phone systems are affordable and easy to set up.

Multiple-line office phone systems - Ariatech


Pbx Phone Systems

PBX telephone systems are more advanced than multi-line phone systems, and the significant difference is that these systems use a central switching system to manage incoming and outgoing calls. With PBX phone systems, managing multiple phone line extensions and other communication channels can become very easy. They can be installed physically at your office or choose the cloud-hosted solutions controlled and managed by third-party service providers.

Communication channels can become very easy - Ariatech


Voip Phone Systems

One of the most popular business phone solutions these days is VOIP, which runs using the Internet to transmit voice and data. VOIP systems can have multiple phone line extensions and communication channels. They come with a whole range of features that help streamline communication and enhance productivity. A quick list of top features is presented below.

  • Advanced Call Management
  • Call Routing
  • Anonymous Call Rejection
  • Auto Attendant
  • Business Text Messaging
  • Call Analytics
  • Call Forwarding
  • Call Notify
  •  Call Park
  • Call Presence
  •  Call Pulling
  • Call Queues
  • Call Recording And Rating
  • Call Screening
  • Call Transfer
  • Conference Bridge
  •  Custom Music On Hold
  • Custom Ringback
  • Dnd
  • Extension Dialing (Number Change)
  • Find Me/Follow Me
  • Free Local Phone Number
  • Hot Desking
  • Instant Messaging
  • Ivr
  • Mobile App
  • Number Porting (Keep Existing Phone Numbers)
  • Online Fax
  • Priority Alerts
  • Push To Talk
  • Sip Trunking
  • Softphone
  • Speed Dial
  • Three-Way Calling
  • Toll-Free Number
  •  Upgrade Options
  • Voice Calls
  • Voicemail
  • Voicemail Forwarding
  • Voicemail Greetings
  • Voicemail To Email
  • Voicemail To Text
  • Voip Caller Id
  • Video Conferencing
  • Voip Switchboard

 

 

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