Understanding The Reasons Behind Switching To Hosted PBX System

Upgrading to a hosted PBX system from a traditional PBX system will involve understanding some very important points. This will help you in a smooth transfer from one technology to another. The workplace and the competition in every sector and industry have changed dramatically in the past two decades. Now people want faster communication and this is also a necessity keeping the competition prevailing in every industry in mind. Let us understand the major differences between traditional PBX and hosted PBX and why one should switch from the former to the latter.

Traditional PBX and hosted PBX services - Ariatech

TOP BENEFITS OF HOSTED PBX FOR BUSINESSES

There are numerous reasons why we are experiencing bulk upgrading from traditional PBX to hosted PBX for businesses. Traditional PBX still provides significant cost-saving, but maintenance expenditures and outdated technology make things harder for users. On the other hand, the hosted PBX system comes with these primary advantages.

  •        The capacity to scale up or down swiftly
  •        On-demand toll-free and local phone lines
  •        Increased ability to handle inbound calls
  •        Removes the additional costs of setup, maintenance, and updates
  •        New features are added without incurring additional costs and current features are improved.
  •        Enhanced security and dependability
  •        Advanced infrastructure and dedicated servers ensure business continuity
  •        Working from home is easy to set up and manage

Business hosted PBX system services - Ariatech 

WHAT IS HOSTED PBX AND HOW DOES IT WORK?

The hosted PBX for businesses has three main components.

  • The hosted PBX provider
  • The VoIP phone
  • The Internet or the WWW

To use the hosted PBX, you will have to link your phone to the PBX host with the help of the Internet connection after setting it up. Once done, the connection will remain open to make and take calls and it will be the responsibility of the service provider to take all the responsibility of managing your server.

MAJOR DIFFERENCES BETWEEN TRADITIONAL PBX AND HOSTED PBX FOR BUSINESS

There are some major distinctions between traditional and hosted PBX as the latter uses the Internet and VoIP technology to allow easy and smooth communication. The voice traffic is transported over the Internet with the help of a broadband connection to make incoming and outgoing seamless, high-quality calls. On the other hand, traditional PBX uses copper wires that are connected to the PSTN or Public Switch Transport Network for basic voice communication.

High-quality calls hosted pbx for business - Ariatech

ISSUES WITH TRADITIONAL PBX

Traditional PBX is not a bad technology, but some common issues have made people switch to hosted PBX. For example, it is not at all a cost-effective solution and there are high maintenance expenditures as well. You will be responsible for all the maintenance and upgrades and scalability will also be a major issue. Upgrading to the new technology will be expensive and time-consuming and the lack of flexibility is another major factor behind people switching from traditional PBX to hosted PBX for businesses.

 

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