A Small Guide to Choosing the Right Business Phone System

 The presence of so many options in terms of business phone systems confuses even the smartest buyers and business owners who have been using these systems for decades. In this situation, one must have a complete understanding of how to choose the best phone system with features like on hold messages, phone messages, etc. This is possible only with the help of a guide that has in-depth information on the types of business phones and tips related to their selection. This blog post provides all-round information regarding choosing the right business phone system.

Selecting business phone systems - Ariatech

Define Your Needs First

Experts recommend defining your business needs before selecting business phone systems. This is mandatory because every business or organisation is different and has completely different requirements. These requirements and business goals can be achieved only when the business phone system aligns well with them and assists in achieving them efficiently.

Requirement business phone system aligns - Ariatech
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What Features You Want?

Defining needs also means determining the features that you want in your business phone system for your office. There are many available features, like on-hold messages, phone messages, etc., and you must know what features you need right away and what can be compromised. A detailed list of these features is presented here.

•          Announcements (Greetings)

•          Auto Attendant

•          Busy Lamp Status

•          Call Forwarding

•          Call Parking

•          Call Logs

•          Call Queues

•          Call Recording

•          Conference Calls

•          Desk Phones

•          Direct Inward Dialling (Did)

•          Find Me/Follow Me

•          HD Voice

•          Hold Music

•          Internal/External Call Transfer

•          International Calling

•          Instant Messaging

•          IP PBX

•          Line Extensions

•          Managed Caller ID

•          Multi-Device Support

•          Multiple Lines

•          Paging/Group Announcements

•          Phone Directory

•          Real-Time Analytics

•          Ring Groups

•          Softphone Support

•          SMS/Text Messaging

•          Toll-Free Phone Numbers

•          Unified Communications

•          Virtual Office Phone

•          Voice Service Permissions

•          Virtual Setup & Provisioning

•          Voice Bridges

•          Voicemail

•          Voicemail-To-Email

•          VoIP Phones

•          Web-Based Administration

•          Wireless Headsets

Depending on your needs, you can choose between PSTN or landline, virtual phones and VoIP phone systems, or voice-over-Internet protocol phone systems.

Determine the Number of Users

Another crucial factor to consider is the number of users for the business phone system. Some service providers base their pricing on the number of users. Ideally, you should choose the one that fits your current employee count and always has the scaling option open.

Users for the business phone system- Ariatech


Consider Your Budget

The budget you have in mind is one of the most vital factors to consider while determining the business phone system. Investing heavily is a good idea when you have an entire project office, and employees always need these business phone systems. You must also take ROI into account while choosing the system for a specific period. Further, experts recommend comparing features and prices and double-checking everything to eliminate any hassles and additional hidden charges later.

 

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