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Why Hosted PBX Is the Backbone of Remote-First Workforce?

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Remote working is no longer a temporary solution for businesses worldwide. It has now become a standard approach that companies worldwide have readily adopted. Communication has played a major role in the quick adaptation of a remote and hybrid working approach, and one major communication solution is hosted PBX. It has contributed enormously to bridging the distances, improving reliability, and giving businesses the confidence to serve their customers seamlessly, regardless of the employees' location. Major communication solution is hosted PBX - A riatech HOSTED PBX AT A GLANCE Hosted PBX is a cloud-managed system that routes calls through the Internet, and there is no involvement of traditional copper lines. The entire system runs off the cloud, and this eliminates the need for bulky equipment, servers and expensive maintenance, etc. In other words, hosted PBX for business is a cost-effective choice and an advanced one, as it has numerous features like –   Centralised call...
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Hosted PBX vs Traditional PBX: Why Smart Businesses Are Switching

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Businesses rely upon hosted PBX services rather than traditional PBX services to cut costs and get access to better telecommunication features that unify the workforce. Hosted PBX is a Private Branch Exchange hosted at a remote location by a third-party service provider. It allows users to make and receive calls via the Internet, and its features have made it a very popular alternative to traditional PBX. Hosted PBX is a Private Branch Exchange hosted - Ariatech   TRADITIONAL PBX Vs HOSTED PBX Traditional PBX is also known as on-premise PBX or analogue PBX, and it works with the help of physical hardware like copper telephone wires, on-site hardware and a dedicated IT team. On the other hand, hosted PBX sends voice traffic via the Internet and it is known for its high-quality communication that is delivered with a high-speed Internet connection. VoIP phones or soft phones are used rather than traditional desk phones. Hosted PBX sends voice traffic via the Internet - Ariatech ...
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How To Select The Right Hosted PBX Service Provider?

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Selecting the best hosted PBX provider can be straightforward if you are aware of your needs and the key factors to consider in this situation. Narrowing down the list of shortlisted companies will become very easy when you have an idea of your requirements and also the goals you want to achieve with hosted PBX services. Let's understand some key factors that will help you select the best service provider. Goals you want to achieve with hosted PBX services - A riatech DETERMINE THE REPUTATION When selecting a hosted PBX for your business, it's essential to understand that it's a serious commitment. Therefore, the service provider should be highly experienced, professional, and reputable. You should be able to stay with the service provider for an extended period and develop a strong, effective relationship. You must go through the reviews and understand their reputation and capabilities. It should consistently provide the highest-grade service for years. Selecting a hos...
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Top Features That Make Cloud PBX Technology So Versatile

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Communication plays a vital role in a company’s success and overall business operation. There are different modern-day communication technologies available for businesses as well. The most stunning and versatile of them all is the cloud PBX that can streamline communication and improve efficiency among businesses in no time at all. They come with a wide range of features and benefits, and it can be challenging to determine what features they must go for in communication solutions. In this report, we have covered some top features of cloud PBX systems that can be incredibly helpful for an organisation.  Top features of cloud PBX systems - A riatech AUTO ATTENDANT An auto attendant, also known as IVR (Interactive Voice Response), is a standard feature in cloud phone systems. It helps route incoming calls to the appropriate extensions or departments, and a key feature is that no human representative is required for this process. The main benefit is that calls can be routed to the rele...
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Understanding Some Common Factors Related To Hosted PBX

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The success of any modern-day business relies heavily on communication with the clients, customers, service providers, and contractors. This efficient communication can be ensured easily with hosted PBX services that have gained huge popularity among businesses due to their features and facilities. Hosted PBX is known for its tremendous flexibility, cost savings, and versatile features related to communication and overall business communication structure. Versatile features related to communication - Ariatech WHAT IS A HOSTED PBX SYSTEM? Hosted PBX or private branch exchange is a virtual phone system that helps businesses manage phone calls using a high-speed Internet connection. It is completely contrary to the traditional PBX system that needs onsite hardware and so on. It is managed by a third-party service provider and this means the organisation will not have to invest in maintaining the physical infrastructure and IT team for its look after and maintenance. Hosted PBX  vi...
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Most Challenging Threats That Hosted PBX Servers Face

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Hosted PBX has emerged as a highly advanced, cost-effective, all-inclusive communication solution for businesses. The level of popularity can be determined by the fact that small to medium-sized companies and even bigger businesses are switching to this communication method as they are aware of the incredible boons that this technology features. However, it is not an immortal and entirely immune solution and is vulnerable to several factors. It can also face some common Internet threats, which we have discussed in this post. Communication method cost  effective and technology features -  A riatech DATA LOSS The biggest threat in using hosted PBX for business is data loss, and this is very common if you put all your data in just one or two data centres. Even a minor natural or man-made calamity will generate the risk of data loss, and this can be the biggest setback for any small or medium-sized business or even established business. Avoiding this threat is easy as you must ...
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Enjoy Cloud PBX Successfully With These Dos

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A fully functional PBX system plays a significant role in the success of any organisation that has a fair number of employees working from the office and remotely. This PBX system is responsible for seamless connectivity with customers within the organisation and the ability to communicate outside with remote employees. The success of any cloud PBX system depends on its features and how it is used. This includes some dos and don'ts that one has to understand to use this system at its best. Let us go through some of them in this blog post. DOS FOR A SUCCESSFUL PBX SYSTEM CHOOSE THE RIGHT SERVICE PROVIDER The experience you get from your cloud phone system or cloud PBX system will depend entirely on the quality of the service provider. Choosing top-grade service providers means getting every service you need within your budget. They can serve your business communication needs exactly while providing top-notch safety and data security. They also facilitate integration and provid...
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