Top Features That Make Cloud PBX Technology So Versatile
Communication plays a vital role in a company’s success and overall business operation. There are different modern-day communication technologies available for businesses as well. The most stunning and versatile of them all is the cloud PBX that can streamline communication and improve efficiency among businesses in no time at all. They come with a wide range of features and benefits, and it can be challenging to determine what features they must go for in communication solutions. In this report, we have covered some top features of cloud PBX systems that can be incredibly helpful for an organisation. Top features of cloud PBX systems - A riatech AUTO ATTENDANT An auto attendant, also known as IVR (Interactive Voice Response), is a standard feature in cloud phone systems. It helps route incoming calls to the appropriate extensions or departments, and a key feature is that no human representative is required for this process. The main benefit is that calls can be routed to the rele...